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Social Media Case Study: Music (Hoodie Allen)
Situation: Two college buddies, both big music fans, decide to collaborate on one last music project before they become working stiffs. Both were graduating seniors with corporate job offers waiting...
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How to use Twitter as an effective customer service platform: a Confused.com...
Is it possible to deliver great customer service in 140 characters? It has to be, since social media is fast becoming the go-to platform for disgruntled customers to vent their frustrations, so it’s...
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Social Media and Luxury Travel Case Study
Now, more than ever, there is a growing emphasis being placed on customer engagement via online marketing strategies in the luxury travel industry. This can be attributed to the prominence of the...
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Social Media Tips to Kickstart Your Kickstarter
Whether you want to raise money to create the best independent film of all time, or you have a product that simply everyone needs, coming up with the initial funding can be a tough hurdle to leap...
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